Loyalty FAQ

1. How do I register for the BetPoints rewards program?

Simply open an account with BetDSI.eu and start earning BetPoints immediately! To register with the program and redeem your BetPoints for rewards, you must make a minimum qualifying deposit of $50 or more at any time.

2. Is there a registration fee?

No fees required for registration.

3. What are the conditions for membership?

You must have an account registered with BetDSI.eu and be in good standing. In addition, management may determine, at our sole discretion, that your account is not eligible depending on the type of play. Only accounts considered to be “recreational” will be allowed to participate.

4. Does my account have to be in USD in order to participate?

No it doesn’t.

5. When do I start earning points?

You will start earning points as soon as you place your first wager on sports. You earn points for every wager placed in the account from the date of sign-up according to this chart.

6. Where can I see my BetPoints?

To view your BetPoint balance, log in to BetDSI.eu and click on “My Account” and then “Bonus Points” from the menu on the left hand side. 

7. Can I transfer my BetPoints to my friend’s account?

No. BetPoints are non transferrable.

8. How often are my points updated into my BetPoints rewards account?

All points earned through sports are updated on a daily basis at 12:00am midnight Pacific and added daily.

9. Where can I see my membership level status?

Log in to BetDSI.eu and click on “My Account” and then on “Bonus Points”from the menu on the left hand side to view your status level.

10. How do I redeem reward points for free play?

Login to your betting account and click on “My Account” and then “Bonus Points”. Then choose the reward of choice and follow the steps. Any betpoints that have been redeemed will reflect in your freeplay balance. Before any winnings from the redeemed betpoints can be converted into cash, the player must complete a 1x rollover.

11. How long does it take for my reward orders to be processed?

When redeeming points for free play, your account will be updated immediately.

12. How do I move to the next level of the rewards program? 

Click here to view point level information.

13. How many points do I earn for each wager I place?

View our chart on points earned for each wager. Note that no BetPoints will be awarded for office pools, or contests. 

14. Until when can I redeem my BetPoints?

After eight months of inactivity, you will drop 1 status level. An account is considered inactive if no deposits or wagers have been placed. BetPoints become void after one year (12 months) of account inactivity. After which your BetPoints will be zeroed out.

If you have additional questions please forward them to csd@BetDSI.eu